Tuesday, May 16, 2006
Wow, Gretchin. If I didn't know you better, I'd say that's a little spiteful.
You feel like you have enough of a relationship with this shop to feel badly when they post something cantankerous, but when they rethink what they wrote and decide they'd rather not be on the record saying something like that, you do your part to keep them from taking it back.
Maybe if there was some ongoing pattern of abuse like the issues that prompted Winer Watcher, there'd be a point to be made. As it is, this is a small shop with less than 50 entries in their blog (including the one they deleted), and their latest entry seems to acknowledge they've been cranky of late. I think I remember reading from you that they'd even recently been stolen from. Doesn't seem like a pattern of abuse.
Did you write them and suggest a better approach than putting the post down the memory hole?
You say it's "corporate" of them to pull something like this, but it seems a lot more to me like it was human. They said something they shouldn't have, they're embarrassed by it, and their first instinct is to just make it go away and hope no damage has been done.
Perhaps dialog is in order?
p.s. on initial rejection from Blogger: Mad props to the blogger comment system for doing its part to stamp out the scourge of malicious p tags. :-)
no, i don't think it was meant to be spiteful. this is a trust issue for me: i don't like things that disappear as if they never were. maybe it's not a corporate thing, but we'd hate it if the bush administration did it. :) it's not a pattern of abuse yet, nor do i wish it to become one. i'm a little sensitive to the attitude of some other diy/alternacraft peoples who also convey "you'll take what we make and like it. now shut up."
i know, it's just a freakin' cupcake. my cupcake distortion field must have been set particularly high because i felt so invested in them. i said earlier i was torn because they do make really good cupcakes (even if i'm on the "no sprinkles, please" side). i'm not advocating people boycott them or burn their place down.
i'm surprised you responded to this post, mph. i don't usually rant much and your response caught me off guard.
It was the rantingness of it that caused me to respond.
I saw the banners of a Cluetrain Jihad fluttering on the horizon and figured I'd go check out the commotion. :-)
it's not a pattern of abuse yet, nor do i wish it to become one.
Hence my question about whether you contacted them and explained how what they're doing looks shady.
I guess I view taking the measure of ensuring that there's a permanent archive of a mistake as more punitive than remedial, especially if no effort has been made to address them directly.
i'm having a difficult week: i've been told i don't share enough, i've been told to watch what i say. i can't ask questions and i can't have opinions. why does everyone else get to rant but me? *stamps foot in a futile yet charming way*Post a Comment
as you know, i've written them; we'll see what happens... next week, on The Stomach Turns....